The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Lobby!
“The large lobby with its massive windows provided a amazing view of the lake and mountains, creating a perfect spot to relax and mingle with other guests.” view full review
Splendid Views!
“The restaurant offered not only delicious meals but also stunning views that made every dining experience feel special and nice.” view full review
Lovely Renovations!
“The beautifully renovated bathrooms were a good surprise, combining modern comfort while preserving the hotel's authentic charm.” view full review
Really good Experience!
“I truly appreciated the unique historic talks offered each evening, as they added depth to my stay and made the rich history of the hotel come alive.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Canoeing
Hiking
Horseback riding
Cycling
Golf course
Fishing
Services
Housekeeping
Happy hour
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Spa & Leisure
Leisure/ TV room
Room features
Heating
Terrace
Bathroom
Free toiletries
Show more
Location
Alberta-5, Waterton National Park,
Waterton Park,
Canada,
Alberta
Map view
Alberta-5, Waterton National Park,
Waterton Park,
Canada,
Alberta
City landmarks
Township Road 13A
Waterton Village
1.3
km
Park
Waterton Lakes National Park of Canada
2.9
km
Waterfall
Cameron Falls
1.7
km
Upper Waterton Lake
Upper Waterton Lake
1.6
km
Linnet Lake
840 m
117 Waterton Avenue
Waterton Heritage Centre
1.7
km
Improvement District No. 4
Bears Hump
1.2
km
Emerald Bay
1.1
km
Waterton Park
International Peace Park
1.3
km
Theatre
Waterton Lakes Opera House
1.6
km
Cameron Lake
2.9
km
Golf Course
Waterton Lakes Golf Course
2.3
km
Waterton Lakes
2.3
km
Mount Crandell
2.7
km
Crandell Lake Trail
2.9
km
Bertha Peak
3.2
km
Lower Bertha Falls
3.1
km
Middle Waterton Lake
3.5
km
Bertha Lake
3.9
km
Upper Bertha Falls
3.8
km
Vimy Peak
4.0
km
Hell-Roaring Falls
4.3
km
Blakiston Creek
4.7
km
Carthew-Alderson Trail
4.8
km
Waterton Lake
7.5
km
Nearby
Linnet Lake
840 m
Emerald Bay
1.1
km
Restaurants
Waffleton
1.3
km
301 Wind Flower Ave
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.2
Location
8.5
Service
7.0
Dining
6.3
Guest reviews
6.8/10
based on 6 reviews
8.4
8.4/10 based on 232 reviews
Henry
United Kingdom,
January
2024
8.2/10
The hotel offers a varied menu with excellent food and professional service. The rooms have windows that need to be propped open, located on different floors. The staff was courteous and welcoming, wearing uniforms fitting for the hotel's Swiss theme. The unique location provides breathtaking views of a long lake flanked by mountains, with the sky constantly changing colors. The dining experience was so worth it, although it took very long. The facilities are top-notch with fresh bread rolls available.
Rooms
8.0
The rooms were located on different floors and had windows that need to be propped open. My room was on that very floor, and it was clean and comfortable.
Service
9.0
The service was courteous and welcoming. The staff took our luggage to the room and was attentive. The housekeeping service was excellent.
Location
9.0
The hotel is on a hill overlooking a long lake flanked by mountains, offering a unique view. It is roped off in the lobby, adding to its charm and history.
Dining
7.0
The dining experience was OK. The pricing was fair for what was offered, and the food, especially the pancakes, was delicious.
Facilities
8.0
The hotel facilities were well-maintained and had an authentic touch with fresh bread rolls available for guests.
John
United States,
September
2023
5.0/10
The hotel needs serious updating, especially in the rooms, which were very unclean with worn-out furnishings. Despite the questionable conditions, the location offers breathtaking views of the mountains and lakes, making the 2.5-hour drive from Calgary worth it. The dining experience had its highs and lows, with some pleasant surprises mixed with disappointments.
Rooms
5.0
The rooms were unclean and in need of serious updating.
Service
5.0
The staff seemed friendly but lacked substance in service.
Location
8.0
The location on a hill overlooking the lake provides one of the most iconic national park views in the world.
Dining
5.0
The dining experience had some highs and lows, with meals ranging from the best to inedible.
Facilities
5.0
Facilities were under construction and not fully accessible.
George
United States,
August
2023
7.0/10
Staying at this hotel was a mixed experience. The rooms were comfortable and had plenty of fresh air coming in, but the furniture and carpet showed signs of wear and tear. The service ranged from kind gestures to some hiccups in accuracy. The location, although windy, offered a unique experience in a central area. The dining options had their highs and lows, and the facilities were adequate but not exceptional.
Rooms
7.0
The room was comfortable and had lots of fresh air, but the furniture and carpet seemed worn out.
Service
7.0
The staff were kind and accommodating, though there were some slip-ups in the service.
Location
8.0
The location, despite being windy, provided a one-of-a-kind experience in a central area.
Dining
6.0
The dining experience had its highlights and disappointments, offering a mix of good and not-so-great options.
Facilities
7.0
The facilities were adequate, meeting basic needs without offering any standout features.
Horace
United Kingdom,
July
2023
8.0/10
My stay at the hotel was a mix of good and not so good. The location was amazing with incredible views but some aspects like the rooms being small and the lobby lackluster were a bit disappointing. The service, however, was top-notch with friendly and helpful staff.
Rooms
7.0
The rooms on the fifth floor were very small but surprisingly comfortable. They offered a lovely mountain view.
Service
9.0
The staff both in the hotel and around the area were extremely polite, attentive, and friendly. Their service made the stay memorable.
Location
8.0
The location was perfect with breathtaking views across the lake. Great for a short stay in Waterton with easy access to the commercial district.
Dining
9.0
Dining at the hotel was a delight with a wonderful full English breakfast available. A great start to the day.
Facilities
7.0
The hotel had nice facilities, although the lobby felt like a dead space. The live entertainment at the bar added a lively touch to the stay.
Peter
United Kingdom,
July
2023
5.6/10
The hotel overlooks the lobby and is quite noisy at night, affecting sleep quality. The rooms are standard size for a national park, but at premium prices and lacking modern amenities like closet space, poor lighting, and no entertainment options. The service is a mixed bag, with excellent housekeeping but questionable value for the high rates. The location is stunning, offering breathtaking views of Waterton Lake in Waterton National Park. The dining experience is hit or miss, with some dishes being inedible. Overall, the hotel has pros and cons worth considering before booking.
Rooms
5.0
The rooms overlook the lobby and were quite noisy all night, impacting sleep quality. They are standard national park size but come at premium prices, lacking modern amenities like closet space, poor lighting, and no entertainment options.
Service
6.0
The service was a mixed bag, with excellent housekeeping but questionable value for the high rates.
Location
9.0
The hotel is situated on a glacial hill overlooking Waterton Lake in Waterton National Park, offering stunning views of the lake below.
Dining
5.0
The dining experience had some dishes that were inedible, affecting the overall satisfaction.
Facilities
5.0
The facilities are beyond tight and lack modern amenities, which may not meet the expectations of the 21st-century traveler.
Antonio
United States,
July
2023
7.4/10
I had a mixed experience at the hotel. It was one of the less expensive options, and I enjoyed the small balcony for capturing stunning sunrise and sunset views, but cleanliness in the room was lacking with hairs in the sink.
Rooms
7.0
The room had a small balcony, perfect for capturing beautiful pictures of the changing sky colors. However, cleanliness was an issue with hairs in the sink.
Service
6.0
The staff was very pleasant both inside and outside the hotel, but the service did not meet the high expectations one would have for such a hotel. It was nice to see the staff enjoying their work despite the negative world around us.
Location
9.0
The location is second to none, situated in Waterton Lakes National Park, offering dramatic views and real wildlife sightings. The management was proactive in addressing issues like 'wood bugs' in the morning.
Dining
7.0
The dining experience had its ups and downs. While the breakfast was generous and cost-effective compared to others in the area, the Canadian biscuits and gravy were a disappointment, leading us to explore dining options in Waterton town.
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